Privacy policy
Last updated: 19 October 2026
1. Data protection at a glance
General Notes
The following notes give a simple Overview of what happens with your personal data when you visit this Website. Personal data are all data with which you can be personally identified. Detailed information on data protection please refer to our below listed privacy statement.
Data recording on this Website
Who is responsible for the data collection on this Website?
The data processing on this Website is carried out by the website operator. Its contact details can be found in the section "note to the responsible body" in this privacy policy.
How do we collect your data?
Your data will be collected for a fact that you inform us of this. This can be, for example, data that you enter in a contact form.
Other data can be automatically or after your consent when you visit the Website through our IT systems. The mainly technical data (e.g. Internet browser, operating system or time of the page call) are. The collection of this data is automatic as soon as you enter this site.
What do we use your data?
Part of the data is collected to ensure a flawless provision of the Website. Other data can be used to analyse your user behaviour.
What rights do you have regarding your data?
You always have the right to receive free information about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to the processing of data, you can revoke this consent at any time with effect for the future. In addition, you have the right to request, in certain circumstances, the restriction of the processing of your personal data. Furthermore, there is a complaint you have the right to the competent Supervisory authority.
For this purpose, as well as other questions relating to privacy, you can contact us at any time.
Analysis Tools and Tools of third-party
When you visit this Website, your surfing can be evaluated statistically. This happens especially with so-called analysis programs.
Detailed information about these analysis programmes please refer to the following privacy policy.
2. Hosting
Hostinger
We host this website with Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus. Hostinger provides the technical infrastructure for operating this website.
When a website is accessed, the hosting provider processes the connection data necessary to deliver and secure it, particularly IP addresses, pages requested, dates and times, browser and operating system information and, where applicable, the previously visited page. Server logs are used for secure operation and error analysis and are retained only to the extent necessary.
Processing is based on Article 6(1)(f) GDPR. Our legitimate interest is the reliable and secure provision of this website. Where processing is necessary to handle a specific enquiry or booking, Article 6(1)(b) GDPR applies.
Order processing
Hostinger processes the data necessary for hosting as a processor under Article 28 GDPR. The contractual data protection terms and information on subprocessors and transfer safeguards are described in the Hostinger Data Processing Addendum . Further information: Hostinger privacy policy.
3. General notes and mandatory information
Privacy
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection Declaration.
If you are using this web site, are collected for a variety of personal data. Personal data are data with which you can be personally identified. The present data protection Declaration explains which data we collect and what we use them for. It also explains how and for what purpose this happens.
We point out that data transmission on the Internet (e.g. communication by E-Mail) security gaps. A complete protection of data against access by third parties is not possible.
Note to the responsible body
The responsible body for data processing on this Website is:
HOTEL-RESTAURANT RULAND
Andreas Carnott
Brückenstraße 6
53505 Altenahr
Phone: 0049 2643 8318
E-Mail: info@hotel-ruland.de
The responsible body is the natural or legal Person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, E-Mail addresses, Etc.) decides.
Storage duration
To the extent that within this privacy policy was no more specific storage duration, will remain your personal data with us, until the purpose for data processing is omitted. If you are looking for a legitimate Extinguishing claim or consent to data processing revoked periods delete your data, unless we have no other lawful grounds for the storage of your personal data (e.g. tax or commercial law retention); in the latter case, the deletion is done after these reasons.
General information on the legal bases of the data processing on this Website
Where you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or Article 9(2)(a) GDPR where special categories under Article 9(1) GDPR are processed. Where you expressly consent to the transfer of personal data to third countries, processing is also based on Article 49(1)(a) GDPR. If you consent to the storage of cookies or access to information on your device (for example through device fingerprinting), processing is additionally based on section 25(1) TDDDG. Consent may be withdrawn at any time. Where your data is necessary to perform a contract or take pre-contractual steps, we process it on the basis of Article 6(1)(b) GDPR. We also process your data under Article 6(1)(c) GDPR where necessary to comply with a legal obligation. Processing may also be based on our legitimate interest under Article 6(1)(f) GDPR. The following sections explain the legal basis applicable in each case.
Data processing outside the European Union
Some of the services described below may process personal data outside the EU or EEA, particularly in the United States. Such transfers are governed by Articles 44 et seq. GDPR, for example on the basis of an applicable adequacy decision for certified recipients or appropriate safeguards such as EU Standard Contractual Clauses. Details of the providers and safeguards are available in the individual service descriptions and the linked privacy notices or data processing terms. Third countries may have different rules on access by public authorities and different legal remedies.
Revocation of your consent to data processing
Many data processing operations are only possible with your Express consent is possible. You can revoke an already given consent at any time. The legality of the revocation occurred, data processing remains unaffected by the withdrawal.
Right of objection against data collection in special cases and against direct advertising (art. 21 DSGVO)
IF THE DATA PROCESSING ON THE BASIS OF ART. 6 para. 1 LIT. E OR F DSGVO, YOU WILL HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM THEIR PARTICULAR SITUATION, AGAINST THE PROCESSING OF YOUR PERSONAL DATA TO SUBMIT AN OBJECTION; THIS ALSO APPLIES TO A RULES-BASED PROFILING. THE RESPECTIVE LEGAL BASIS ON WHICH A PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY STATEMENT. IF YOU FILE AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE ABLE TO COMPELLING PROTECTION WORTHY TO PROVE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 ABS. 1 DSGVO).
YOUR PERSONAL DATA ARE PROCESSED TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOU OF PERSONAL DATA CONCERNING HIM FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT RELATES TO SUCH DIRECT ADVERTISING. IF YOU DISAGREE, WILL NO LONGER USE YOUR PERSONAL DATA FOR THE PURPOSES OF DIRECT ADVERTISING (OBJECTION PURSUANT TO ART. 21 ABS. 2 DSGVO).
Right to complain to the competent Supervisory authority
In the case of infringements of the DSGVO to Lodge a complaint to the Concerned law with a Supervisory authority, in particular in the member state of your habitual residence, your workplace or the place of the alleged infringement. The complaint consists of right and without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process on the basis of your consent or in fulfillment of a contract automatically, to let or to a third party in a commonly used, machine-readable Format to hand. If you require the direct Transfer of data to another person responsible, this will only be done to the extent technically feasible.
Information, deletion and correction
You have. in the framework of the applicable statutory provisions the right at any time to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to rectification or deletion of this data For further questions and questions concerning person-related data, you can contact us at any time.
Right to restriction of processing
You have the right to demand the restriction of the processing of your personal data. To do this, you can contact us at any time. The right to restriction of processing in the following cases:
- If you contest the accuracy of your personal data stored with us best, we usually need time to verify this. For the duration of the audit you have the right to demand the restriction of the processing of your personal data.
- If the processing of your personal data is injustice moderate/, you can require the deletion of the restriction of the processing of data.
- When we no longer need your personal information, however, you need to exercise, defend or claim legal entitlements, you have the right to require the deletion of the restriction of the processing of your personal data.
- If you have an objection according to article 21 Para. 1 DSGVO is inserted, must be a balance between your and our interests. As long as it is not yet clear whose interests predominate, you have the right to demand the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, except for these data from their storage – with your consent or for the establishment, exercise or defense of legal claims or for the protection of rights of another natural or legal Person or for reasons of important public interest of the European Union or of a member state to be processed.
SSL or TLS encryption
This site uses, for security reasons and to protect the Transmission of confidential content, such as orders or requests that you send to us as the site operator, an SSL or a TLS encryption. An encrypted connection is indicated by the fact that the address line of the browser from "http://" will change to "https://" and the lock Symbol in your browser line.
If the SSL or TLS encryption is activated, can be used to read the data you transmit to us, not by a third party.
Encrypted payment transactions on this Website
A commitment to send us your payment information (e.g. account number for direct debit authorization), after the conclusion of a fee-based contract this data for payment processing are needed.
Payment transactions via the common means of payment (Visa/MasterCard, direct debit) takes place exclusively via an encrypted SSL or TLS connection. An encrypted connection is indicated by the fact that the address line of the browser from "http://" will change to "https://" and the lock Symbol in your browser line.
In the case of encrypted communication, your payment data that you provide to us may also be read, not by a third party.
4. Data recording on this Website
Cookies
Privacy settings History of the privacy settingsOur Internet pages use so-called "Cookies". Cookies are small packets of data and damage to your device no damage. They are either stored temporarily for the duration of a session (Session Cookies) or permanently (permanent Cookies) on your device. Session Cookies are deleted automatically after your visit. Persistent Cookies remain on your device memory until you delete them manually or automatic deletion of your web browser.
In part, Cookies can also be stored by third-party companies on your device, when you enter our site (Third Party Cookies). These enable us or them to use certain services of the Third party (e.g. Cookies for the processing of payment services).
Cookies have various functions. Many Cookies are technically necessary, as some Website would not function without these (e.g. the shopping cart function or the display of Videos). Other Cookies are used, the users ' behavior to evaluate or display advertising.
Cookies Abs for carrying out the electronic communication process, to the deployment of certain desired functions (e.g. for the shopping cart function), or for the optimization of the Website (e.g. Cookies for the measurement of the Webpublikums) are required (necessary Cookies), on the basis of article 6. 1 lit. f DSGVO saved, unless another legal basis specified. The website operator has a legitimate interest in the storage of the necessary Cookies for the technically error free and optimised provision of its services. If a consent to the storage of Cookies and similar recognition technologies has been queried, processing is done exclusively on the basis of your consent (art. 6, Para. 1 lit. a DSGVO and § 25 Abs. 1 TDDDG); the consent is revocable at any time.
You can set your Browser so that you are informed about the Setting of Cookies and Cookies only in individual cases allow, the acceptance of Cookies for certain cases or generally exclude them as well as the automatic Deletion of Cookies when Closing the browser to enable. In case of deactivation of Cookies, the functionality of this Website may be restricted.
Where Cookies are used by third-party companies or analysis purposes, we will inform you of this in the context of this privacy statement separately and, if applicable, a consent queries.
Real Cookie Banner
Our Website is using the Consent technology of Real Cookie Banner, your consent to the storage of certain Cookies on your device, or use certain technologies to collect and document these in a privacy compliant way. Providers of this technology devowl is.io GmbH, Tannet 12, 94539 Grafling ("the Real Cookie Banner").
Real Cookie Banner is installed locally on our servers, so there is no connection to the servers of the provider of Real Cookie Banner is made. Real Cookie Banner stores a Cookie in your Browser to provide you with the consent or withdrawal in the map. The collected data will be stored until you ask us to delete, the Real-Cookie Banner-the Cookie or delete the purpose for data storage is omitted. Mandatory statutory retention obligations remain unaffected.
The use of Real Cookie Banner is made to the legally required consent to the use of Cookies to obtain. The legal basis for this is article 6, Para. 1 lit. c DSGVO.
Contact form
If you send us an enquiry through the contact form, we store the information from the form, including the contact details you provide, to handle your enquiry and any follow-up questions. Data is shared only where necessary to handle the enquiry, where required by law, or where you have consented.
The processing of these data takes place on the basis of article 6 Para. 1 lit. b DSGVO, provided that your request relates to the performance of a contract or for carrying out precontractual measures is required. In all other cases the processing is based on our legitimate interest in the effective processing of the requests (article 6, Para. 1 lit. f DSGVO) or on your consent (art. 6, Para. 1 lit. a DSGVO) if this has been requested; the consent is revocable at any time.
In the contact form data entered will remain with us until you ask us to delete, your consent to storage is revoked or the purpose for the data storage lapses (e.g. after completion of the processing of your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Request by E-Mail, telephone or Fax
If you contact us by email, telephone or fax, we store and process your enquiry and the personal data it contains (name, enquiry) to handle your request. Data is shared only where necessary to handle the enquiry, where required by law, or where you have consented.
The processing of these data takes place on the basis of article 6 Para. 1 lit. b DSGVO, provided that your request relates to the performance of a contract or for carrying out precontractual measures is required. In all other cases the processing is based on our legitimate interest in the effective processing of the requests (article 6, Para. 1 lit. f DSGVO) or on your consent (art. 6, Para. 1 lit. a DSGVO) if this has been requested; the consent is revocable at any time.
By you to us via contact requests sent data will remain with us until you ask us to delete, your consent to storage is revoked or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
5. Social Media
On this site elements of the social network Facebook are integrated. Providers of this service, the Meta-Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. The collected data will be transmitted according to a statement from Facebook but also in the United States and in other third countries.
An Overview of the Facebook Social Media-elements, you can find here: https://developers.facebook.com/docs/plugins/?locale=de_DE.
If the Social Media Element is active, there is a direct connection between your device and the Facebook Server. Facebook thereby receives the Information that you have visited with your IP address for this Website. If you click on the Facebook "Like-Button" while you are logged into your Facebook Account, you can link the content of this Website on your Facebook profile. Thus, Facebook can assign the visit to this Website with your user account. We point out that we as providers of the sites no knowledge of the content of the transmitted data and their use by Facebook. For more information see the privacy statement of Facebook: https://de-de.facebook.com/privacy/explanation.
To the extent a consent (Consent) was obtained, the use of the above mentioned service on the basis of article 6 Para. 1 lit. a DSGVO and § 25 TDDDG. The consent is revocable at any time. If no consent has been obtained, the use of the service on the basis of our legitimate interest in the widest possible visibility in the Social media.
As far as using the Tools described here, personal data on our Website to Facebook will be redirected, we and the Meta-Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland together for this data processing (art. 26 DSGVO). Joint responsibility is limited solely to the collection of data and their transmission to Facebook. After the forwarding processing by Facebook is not part of the shared responsibility. The shared obligations were laid down in an agreement on joint processing. The text of the agreement, see: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are for the issue of the privacy of information in the use of Facebook Tools and the data protection law, safe implementation of the Tools on our Website. For the security of the data and the Facebook products Facebook is responsible. Rights of the data subject (for example, request for information) concerning the Facebook data processed can you make directly to Facebook to claim it. If you make the rights Concerned filed with us, we are obliged to Facebook to forward.
The data transmission in the United States is based on the standard contractual clauses of the EU Commission. You can find Details here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.
Instagram (Post)
This Website uses functions of the service Instagram are integrated. These functions are offered by the Meta-Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
If the Social Media Element is active, there is a direct connection between your terminal and the Instagram Server. Instagram receives information about your visit to this Website.
If you are logged in to your Instagram Account, you can link by Clicking on the Instagram button, the contents of this Website with your Instagram profile. Thus, Instagram can assign the visit to this Website with your user account. We point out that we as providers of the sites no knowledge of the content of the transmitted data and their use by Instagram.
To the extent a consent (Consent) was obtained, the use of the above mentioned service on the basis of article 6 Para. 1 lit. a DSGVO and § 25 TDDDG. The consent is revocable at any time. If no consent has been obtained, the use of the service on the basis of our legitimate interest in the widest possible visibility in the Social media.
As far as using the Tools described here, personal data on our Website and on Facebook and Instagram to be redirected, we and the Meta-Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland together for this data processing (art. 26 DSGVO). Joint responsibility is limited exclusively to the coverage of the data and their transfer to Facebook or Instagram. After the forwarding processing by Facebook and Instagram is not part of the shared responsibility. The shared obligations were laid down in an agreement on joint processing. The text of the agreement, see: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are for the issue of the privacy of information in the use of Facebook - and Instagram-Tools and for the data protection law, safe implementation of the Tools on our Website. For the security of the data of Facebook and Instagram products, Facebook is responsible. Rights of the data subject (for example, request for information) in terms of Facebook and Instagram data processed can you make directly to Facebook to claim it. If you make the rights Concerned filed with us, we are obliged to Facebook to forward.
The data transmission in the United States is based on the standard contractual clauses of the EU Commission. You can find Details here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.
You can find further information in the privacy policy of Instagram: https://instagram.com/about/legal/privacy/.
6. Analytics tools
Google Analytics 4
With your consent, we use Google Analytics 4 from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. It records page views, sources of visits, browsers and devices used, and interactions with our website to help us improve our services. Pseudonymous identifiers and cookies are used; IP addresses are technically processed during collection. Data may be processed on servers outside the EU, particularly in the United States.
Google Analytics is blocked before you consent. The legal bases are Article 6(1)(a) GDPR and section 25(1) TDDDG. You can change or withdraw your choice at any time using “Cookie settings” in the footer. The Analytics cookies configured for this website may be stored for up to two years; the configured cookie lifetimes are listed in the cookie banner. Retention of analytics data depends on the purpose and settings of the analytics service. Information from Google: Privacy information; Data processing terms, including international transfer safeguards.
Metricool
With your consent, we use Metricool from Metricool Software SL, c/ Téllez 12, Entreplanta H, 28007 Madrid, Spain, for statistical analysis of website visits and their sources. Loading the tracking script processes, in particular, the IP address, URL visited, referrer, and browser and device information. According to the provider, Metricool does not set its own technical cookies for this purpose; nevertheless, integration and data transmission take place only after consent.
The legal basis is Article 6(1)(a) GDPR and, for any access to information on your device, additionally section 25(1) TDDDG. You can withdraw your consent at any time with future effect using “Cookie settings” in the footer. Further information: Metricool privacy policy.
7. Newsletter
Newsletter data
If you wish to receive the Newsletter offered on the Website, we need your E-Mail address and information that allow us to verify that you are the owner of the specified E-Mail address and the receipt of the newsletter. Further data are not or only on a voluntary Basis. For the resolution of the Newsletter we use the newsletter service providers, which are described below.
MailPoet
We manage our newsletters using the WordPress plugin MailPoet (Aut O’Mattic A8C Ireland Ltd., Ireland), installed locally on our web server. Registration uses your email address and, optionally, your name. After registering, you receive a confirmation email (double opt-in). Your subscription becomes effective only after confirmation. Registration and confirmation information is stored as evidence of consent.
Newsletters are sent using this website’s email infrastructure. Recipient and delivery data are processed as necessary for delivery, subscription management, error handling and unsubscribing. Personalised analysis of newsletter opens, link clicks and website visits through MailPoet is disabled. Newsletter registration does not use Google reCAPTCHA. You can unsubscribe at any time using the unsubscribe link in every newsletter.
Legal basis
The data processing is carried out on the basis of your consent (art. 6, Para. 1 lit. a DSGVO). You may revoke this consent at any time for the future.
Storage duration
The purpose of the Newsletter subscription information provided to us, will be stored by us until their discharge from the Newsletter and after the cancellation of the newsletter from the newsletter distribution list, or to the purpose of the event erased. We reserve the right to E-Mail addresses from our newsletter distribution list, in its discretion, in the framework of our legitimate interest according to art. 6, Para. 1 lit. to delete f DSGVO or block. Data stored for other purposes with us remain unaffected.
After their removal from the newsletter distribution list, your E-Mail address will be stored if necessary in a Blacklist to prevent future Mailings required. The data from the Blacklist is used only for this purpose and not with any other data held together. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of article 6 Para. 1 lit. f DSGVO). The storage in the Blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.
8. Plugins and Tools
YouTube with expanded data protection
This Website embeds Videos of the Website YouTube. The operator of the pages is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in the expanded data protection mode. This mode causes according to YouTube, that YouTube does not store any information about visitors to this Website before they watch the Video. The transfer of data to a YouTube Partner is not excluded by the privacy-enhanced mode, however, mandatory. So YouTube provides, regardless of whether you are watching a Video, a connection to the Google DoubleClick network.
Once you have a YouTube Video on this Website, a connection is established to the servers of YouTube. In the process, the YouTube Server is informed about which of our pages you have visited. If you are logged into your YouTube Account, you allow YouTube, your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube Account.
Furthermore, YouTube is able to save to the Start of the video, various Cookies on your device or comparable recognition technologies (such as Device Fingerprinting, etc.). In this way, YouTube information about visitors to this site can get. This information will be used, inter alia, to capture video statistics, improve user-friendliness and fraud prevention.
If necessary, can be triggered after the Start of a YouTube Videos for more data processing operations, to which we have no influence.
The use of YouTube is in the interest of an appealing representation of our Online offers. This represents a legitimate interest within the meaning of article 6 Para. 1 lit. f DSGVO dar. If a corresponding consent has been requested, the processing only on the basis of article 6 Para. 1 lit. a DSGVO and § 25 Abs. 1 TDDDG, to the extent that the consent includes the storage of Cookies or to access information in the terminal equipment of the user (e.g., Device Fingerprinting) in the sense of the TDDDG. The consent is revocable at any time.
For more information about privacy at YouTube, please refer to their privacy policy: https://policies.google.com/privacy?hl=de.
Fonts
Fonts loaded from our own server do not connect to an external font service. Where content loads Google Fonts or Adobe Fonts (Typekit), Real Cookie Banner blocks those external connections until you consent. In particular, your IP address is transmitted to Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, or Adobe Systems Software Ireland Limited, Ireland. Processing in the United States is possible. Consent is voluntary; alternative fonts are used without it.
The legal basis is Article 6(1)(a) GDPR and, where information is stored on or read from your device, section 25(1) TDDDG. Consent can be withdrawn using “Cookie settings”. Further information: Google and Adobe Fonts (Typekit).
Google Maps
This page uses the map service Google Maps. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps it is necessary to save your IP address. This information is generally transmitted to a Google Server in the USA and stored there. The provider of this site has no influence on this data transmission. If Google Maps is enabled, you can use Google for the purposes of the uniform representation of Fonts Google Fonts. The call to Google Maps, your Browser loads the required Web Fonts into your browser cache, texts and fonts correctly.
The use of Google Maps is in the interest of an appealing representation of our Online offers and an easy findability of the given on the Website for locations. This represents a legitimate interest within the meaning of article 6 Para. 1 lit. f DSGVO dar. If a corresponding consent has been requested, the processing only on the basis of article 6 Para. 1 lit. a DSGVO and § 25 Abs. 1 TDDDG, to the extent that the consent to the storage of Cookies or to access information in the terminal equipment of the user (e.g., Device Fingerprinting) in the sense of the TDDDG. The consent is revocable at any time.
The data transmission in the United States is based on the standard contractual clauses of the EU Commission. You can find Details here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
For more information on the handling of user data can be found in the privacy policy of Google: https://policies.google.com/privacy?hl=de.
Online bookings with Profitroom
For embedded online bookings we use Profitroom (Upperbooking), provided by Profitroom S.A., ul. Franklina Roosevelta 9, 60-829 Poznań, Poland. The embedded booking software is loaded only after you voluntarily allow it in Real Cookie Banner. It may process IP addresses, browser and device information, pages visited, session identifiers and information about bookings started. If you submit a booking enquiry, the stay, contact and booking details you enter are also processed.
The integration, including optional storage and analytics functions, is based on Article 6(1)(a) GDPR and section 25(1) TDDDG. Processing a specifically requested booking is based on Article 6(1)(b) GDPR; strictly necessary session information is governed by section 25(2)(2) TDDDG. Separate consent remains necessary for optional analytics or advertising. You can withdraw permission using “Cookie settings” in the footer and book by telephone or email instead. Further information, including possible recipients and transfers within the provider group: Profitroom privacy information.
iiQ-Check review widget
We display reviews using the iiQ-Check widget from ConsultiiQ GmbH, Goslar, Germany. The external widget is loaded only after you consent. Your IP address, browser information and the page visited are transmitted to the provider’s servers to display reviews and review links. The legal bases are Article 6(1)(a) GDPR and, where information is stored on or read from your device, section 25(1) TDDDG. You can withdraw your consent at any time using “Cookie settings”. Following a review link directly takes you to an external website governed by its own notices. Further information: iiQ-Check privacy policy.
Google reCAPTCHA v3
We use Google reCAPTCHA v3 to protect our contact, reservation, event and voucher forms against automated submissions and spam. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Hotel-Restaurant Ruland is the controller for the processing of form data and the use of reCAPTCHA. Google processes reCAPTCHA customer data as a processor under the Google Cloud data processing terms.
reCAPTCHA is loaded only after you consent through Real Cookie Banner. In particular, your IP address, browser and device information and interactions with the website are transmitted to Google and analysed to assess the risk of automated use. Cookies and comparable storage technologies may be used, particularly the _GRECAPTCHA security cookie (generally for up to six months). Details of storage technologies and lifetimes are available in the individual cookie settings. Processing outside the EU, particularly in the United States, may occur; the transfer safeguards described in the Google Cloud Data Processing Addendum apply.
The legal basis is your consent under Article 6(1)(a) GDPR and, where information is stored on or read from your device, section 25(1) TDDDG. You can withdraw your consent at any time with future effect using “Cookie settings” in the footer. Without allowing reCAPTCHA, the forms it protects cannot be submitted. You can contact us instead at info@hotel-ruland.de or by telephone on +49 2643 8318. Newsletter registration does not use reCAPTCHA.
Further information: Google Cloud Data Processing Addendum and Google Cloud Service Specific Terms.
Wordfence
To protect this website against unauthorised access, malware and attacks, we use Wordfence from Defiant Inc., USA. It processes, in particular, IP addresses, requested URLs, browser information, security-relevant accesses and login attempts. Wordfence runs on our web server; it may connect to Defiant in the United States for threat intelligence and security functions.
Processing is based on Article 6(1)(f) GDPR. Our legitimate interest is to protect the website and its users. Where information strictly necessary for expressly requested login or security functions is stored on or read from your device, section 25(2)(2) TDDDG applies. Security logs are required and retained only for as long as necessary to detect and address attacks. Further information: Wordfence privacy information.
9. eCommerce and payment providers
Process of customer and contract data
We collect, process and use personal customer and contract data for the establishment, content-related design and changes to our contractual relations. Personal data about the use of this Website (usage data) we collect, process and use only to the extent necessary to provide the user with the use of the service or settle. The legal basis for this is article 6, Para. 1 lit. b DSGVO.
The collected customer data shall be deleted after completion of the order or termination of the business relationship and the expiry of any existing statutory retention. Statutory retention periods remain unaffected.
